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Job Ref.: 1571

Job Title: Diagnostics Commercial Lead – Pharmaceuticals – Dublin – Mach 2018 – Immediate Vacancy

Sector: Commercial Manager

Location: Ireland, Dublin

Job Type: Permanent full-time

Job description:

Diagnostics Commercial Lead – Pharmaceuticals – Dublin – March 2018 – Immediate Vacancy

Our client, a major global pharmaceutical company with extensive prescription products in the Oncology /Haematology areas are looking to establish a closer link their Medicine Foundation by matching diagnostics of Oncology / Haematology disease areas to using best ethical treatment options for best treatment success in patients with Oncology/Haematology conditions.

They are now looking to recruit a Diagnostics Commercial Lead to join their team to manage this unique programme.

The position is a full time permanent role.


To lead the commercialisation of our clients’ Foundation Medicine testing in Ireland ensuring their Foundation Medicine partnership strategy is implemented and best in class experience is achieved by all users.

Key Tasks

  • Promote and sell diagnostic services and solutions (Comprehensive Genomic Profiling) in the field of oncology and haematology
  • Own the Business Planning process for Foundation Medicine testing through development and implementation of strategic and tactical plans to time and budget in accordance with the Business Plan
  • Work closely with the Marketing Director, Medical Director, Finance, Compliance and a Medical Science Liaison as part of an integrated team to ensure optimum delivery and resourcing of the agreed business plan deliverables.
  • Develop key account and customer plans that are aligned to the agreed strategy
  • Implement the agreed national business plan which delivers depth of customer experience supported by sales activities and cross functional initiatives to exceed targets.
  • Identify and establish a customer base and continue to seek out/win business opportunities using market intelligence, existing partnerships and expert knowledge within the company.
  • Develop and grow key customer relationships with target audiences; assist in developing business solutions that are mutually beneficial; apply broader business scenarios and customer-focused models to achieve breakthrough results.
  • Implement an efficient order and returns service that meets Irish legal and compliance requirements and the needs of Irish customers and patients.  Ensure that this is accompanied by first class Customer Care and support to Healthcare Professionals to minimise the patient consent to patient report timelines
  • Optimise the available digital solutions to streamline the ordering and tracking process.  Liaise closely with Physicians, Pathologists & Genetic coordinators to keep them informed of the status of their order throughout the process and ensure their experience is seamless.
  • Ensure commercially agreed customer prices are accurately set up in the relevant financial processing platform.
  • Ensure a robust reverse logistics procedure is in place to ensure that remaining tissue samples are returned efficiently by FMI to the Irish customer and if required refunds can be facilitated efficiently.
  • Set up reporting tools to monitor and measure customer uptake and customer satisfaction.  Take remedial and corrective action as and when required when issues arise. Keep abreast of new service offerings and implement new processes as and when required
  • Responsible for ensuring promotion to HCPs is consistent with the relevant information documents and encourages the rational use of tests being promoted
  • Responsible for the control and distribution of approved materials, including withdrawal where necessary.
  • Take personal responsibility for maintaining high ethical standards and operating in compliance with local and global company policies, or clients’ Group Code of Conduct and the IPHA Code of Practice for the Pharmaceutical Industry.
  • Responsible for ensuring promotion to HCPs is consistent with the relevant information documents and encourages the rational use of products/tests being promoted.

Additional Responsibilities

  • Cross functional project involvement / management as required by the business

Person / Skills Profile

  1. Minimum of 4 to 5 years relevant pharmaceutical sales experience.

  2. Relevant 4 to 5 years relevant pharmaceutical marketing experience is strongly preferred

  3. Influencing & leadership skills

  4. Excellent written and oral communication skills

  5. Advanced presentation skills and business acumen a necessity

  6. Negotiation and Project Management. Experience desirable

  7. Interpersonal skills to interact well with external customers and key decision makers and to work within a team environment.

  8. Molecular Diagnostic experience strongly preferred.

  9. Experience selling Oncology based tests and services into the Pathology and/or Oncology clinical communities preferred

  10. Demonstrated problem solving, decision making and technical learning


  • Advanced degree in business, life sciences, medical or pharmacy degree

  • Strong sales success

  • Launch experience of a diagnostic, therapeutic, or device

  • Understanding of test sample journey, diagnostic technologies and possible technical challenges

    An excellent salary, plus bonus, company car and very strong benefits package will apply to the position.

    For further information, please call Paul Flanagan at Dublin 01 805 5522 or email your c/v in the strictest confidence to asap


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